Support

Help that keeps up with you.

Real humans, fast answers. Choose the channel that fits — most questions are solved in minutes, not days.

Community Discord

Power users, server owners and the team. Best for quick questions and social listening.

Guides for setup, audio quality, commands, the dashboard and troubleshooting.

For privacy requests and partnerships. Replies within one business day.

Track issues, attach logs and escalate to engineering — every ticket gets the same fast attention.

Add SYN MUSIC to your server — free, no setup, every premium feature included.

SLA

Median first response under 2 hours, every day — every channel, the same standard.

<2 hr median

Need urgent help with a server-wide outage? Ping us in the community Discord with @Support.

Add SYN MUSIC in under two minutes — free forever, with every premium feature included. No setup stress, no paywall, no limits.